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Fixing customer service failures
Fixing customer service failures
When organizations do not understand the purpose of customer service or do not recognize its role as more than a department, it can lead to mismanagement and poor results.
An association just for millennials? New advocacy group aims high
An association just for millennials? New advocacy group aims high
The Association of Young Americans hopes to represent to Washington an entire demographic of people: those between the ages of 18 and 35. Ben Brown, the group’s founder, was inspired to launch the group based on the comments of a former senator.
How to decide if 3-D printing is the right manufacturing approach to take
How to decide if 3-D printing is the right manufacturing approach to take
3-D printing is starting a quiet revolution in manufacturing, but companies should assess which process the 3-D printing approach may be most effective for them.
These 3 industries are getting transformed by advanced manufacturing
These 3 industries are getting transformed by advanced manufacturing
Imagine a world of full of machines manufacturing anything we desire on-demand, where robots attend to workers' every need. Welcome to the future of advanced manufacturing – a hybrid of technologies and processes that manufactures goods through t...